Penyalahgunaan Data Pribadi Konsumen dalam Perjanjian Digital Berdasarkan KUHPerdata dan Undang-Undang Perlindungan Data Pribadi

  • Fhlorida Agustina Simanjuntak Institut Teknologi dan Sains Meranti
  • Namrysilia Buti Anjawai Institut Teknologi dan Sains Meranti
  • Rika Permatasari Institut Teknologi dan Sains Meranti
  • Dimas Adam Satrio Rachmadhanto Institut Teknologi dan Sains Meranti
Keywords: data pribadi; konsumen; KUHPerdata; perjanjian digital; UU PDP

Abstract

The development of information technology has driven a major transformation in people's transaction patterns from direct interaction to a digital ecosystem that includes e-commerce, financial services, healthcare, education, and government administration. In the midst of the growth of the digital economy, consumers' personal data is developing into a strategic asset that is collected, analyzed, and utilized through big data and artificial intelligence for business purposes. The phenomenon of supervision-based economics raises new risks in the form of data misuse, weak security systems, and inequality in bargaining positions between consumers and business actors. Low digital literacy and complexity of service approvals also increase these vulnerabilities. Although various regulations have been present, including in Indonesia, the effectiveness of protection is still hampered by weak law enforcement, sub- optimal supervision, and the rapid development of digital business models. Therefore, strengthening personal data protection through regulatory harmonization, increasing platform accountability, and public education is an important step to maintain a balance between the growth of the digital economy and the protection of consumer privacy rights.

References

Afina, G., & Fariha, U. (2025). SECARA ELEKTRONIK [ Validity And Legal Force Of Factoring Contracts Made Electronically ]. 77–83.

Amzulian, A. (2025). The Future of Arbitration for Personal Data Disputes in Indonesia : Weighing the Benefits and Challenges. 8(2), 215–238. https://doi.org/10.1002/widm.1211>

Arabella, R., & Sanjaya, U. H. (2023). Legal Protection of Consumer Data on E- Commerce Platforms with Cash on Delivery ( COD ) Systems. 2023, 723–730. https://doi.org/10.18502/kss.v8i9.13386

Arafah, A. H. N., Azharudin, F., Indrawati, T. D., Aji, T. S., & Kuncoro, A. B. (2025). PERLINDUNGAN HUKUM TERHADAP DATA PRIBADI KONSUMEN DALAM PERJANJIAN ONLINE PERSPEKTIF HUKUM PERDATA. Proceedings Law, Accounting, Business, Economics and Language, 2(1), 496–505.

Arifin, M., Arifin, Z., Thi, M., & Thuong, H. (2023). THE PRINCIPLE OF PROPORTIONALITY ON DIGITAL BUSINESS AGREEMENTS : BETWEEN MITIGATION AND ORIENTATION. 4(1), 39–48. https://doi.org/10.2504/iplr.v4i1.2954

Basan, A. P. (1941). CONSUMER SURVEILLANCE AND PERSONAL DATA PROTECTION AS A FUNDAMENTAL RIGHT.

Cheng, X. (2025). Legal and ethical challenges in digital advertising : addressing false advertising , privacy violations , and consumer manipulation through algorithmic and data-driven advertising systems. 16(3), 1–5. https://doi.org/10.54254/2753- 7102/2025.23436

Chun, S. (2019). E-Commerce Liability and Security Breaches in Mobile Payment for e- Business Sustainability. https://doi.org/10.3390/su11030715

Dash, S. K., & Tiwari, M. I. (2025). Safeguarding Digital Trust : Corporate Negligence And White-Collar Accountability in India ’ s Data Protection Framework. 7(6), 1– 10.

Dirgantara, F., Negara, D. S., Darmawan, D., & Aryanto, E. A. (2025). Legal Responsibility of Companies in Cases of Personal Data Breaches. 5, 5053–5065.

Djasman, S., Puluhulawa, F. U., Nanang, S., & Kamba, M. (2024). Legal Settlement of Cases of Misuse of Personal Data in Prepaid Cellular Card Registration. 6(2), 288–298.

Elizalde, F. De. (2025). Fragmenting Consumer Law Through Data Protection and Digital Market Regulations : The DMA , the DSA , the GDPR , and EU Consumer Law. In Journal of Consumer Policy (Vol. 48, Issue 3). Springer US. https://doi.org/10.1007/s10603-025-09584-3

Fikrina, A., Putri, M., Sucia, Y., & Silvia, A. (2025). The Transformation of Contract Law in the Era of Digital Contracts in Indonesia

9(1), 1–15.

Freitas, R. De, & Dresch, V. (n.d.). SPECIAL STRICT CIVIL LIABILITY IN BRAZIL ’ S GENERAL DATA PROTECTION LAW.

Grassio, P., Yulio, E., Cen, J. J., & Gunawan, T. A. (2025). Legal Liability of Fintech Operators for Personal Data Misuse in the Context of Unlawful Acts : Analysis of the Case of NS Versus AdaKami. 6(1), 778–790.

Hosnah, A. U., Latif, N., Maulana, D., & Palupi, H. (2025). Analisis Hukum Perdata Dalam Menangani Sengketa Data Pribadi Pada Kontrak Elektronik. QAWIUN : Jurnal Penelitian Dan Pengabdian Masyarakat, 1(2), 172–181. https://doi.org/10.61104/qw.v1i2.651

Hukum, F., Katolik, U., & Mandira, W. (2024). Legal development and urgency of personal data protection in indonesia 1,2. 5(3), 627–635.

Indonesia, P. P. (1847). Kitab Undang-Undang Hukum Perdata. https://jdih.mahkamahagung.go.id/legal-product/kitab-undang-undang-hukum-perdata/detail

Issue, V. (2024). Mulawarman LawReview. 9(1), 12–28.

Jakarta, U. T. (2025). Issn:1581-5374 e-issn:1855-363x v. 10, 776–786.

Journal, R., Khuan, H., Zaki, A., & Razak, F. (2025). Corporate Responsibility for Violations of Online Consumer Data Privacy.

Kröger, J. L., & Müller, F. (2021). H OW D ATA C AN B E U SED A GAINST P EOPLE : A C LASSIFICATION OF P ERSONAL D ATA M ISUSES.

Law, B. (2024). Contractual Obligations in the Digital Age : Examining the Role of Electronic Agreements in Open Access.

Lutrianto, I. (2025). Legal Problems of Personal Data Protection in The Digital Era in Personal Data Protection Law in Indonesia. 3(2), 345–350.

Mareati, M., Awaluddin, A., Sirajuddin, Akhyar, & Iksan. (2026). Analisis Hukum Perlindungan Data Pribadi pada Platform E- Commerce di Era Digital: Kajian Yuridis Normatif Terhadap Undang-Undang Nomor 27 Tahun 2022. Al-Zayn : Jurnal Ilmu Sosial & Hukum, 4(1), 4047–4057. https://doi.org/10.61104/alz.v4i1.3807

Mucha-kujawa, J. (n.d.). Zmierzch czy dostosowanie umowy cywilnoprawnej do warunków ery cyfrowej ….

No, P., Rahman, A., Wijaya, M. C., & Sc, M. (n.d.). Safeguarding Privacy in an Interconnected World : Indonesia ’ s Personal Data Protection Law. 14, 14–18.

Noviyanti, D., Yuniwati, & Suratno. (2025). Legal Protection Analysis of Personal Data Breaches in Shopee Paylater Consumer Loan Transactions. Journal of Law and Economics. https://doi.org/10.56347/jle.v4i1.240

Orcid, U. (n.d.). ELEGAL PROTECTION OF PERSONAL DATA AND AUTHORITY ACCOUNTABILITY FOR CYBER SECURITY : PDP LAW REVIEW.

Pang, X. (2021). Civil Law Protection of Personal Information in the Era of Big Data. 8, 1–12. https://doi.org/10.4236/oalib.1108016

Pattra, S. P., & Kurniawan, S. (2025). The Liability of Digital Banks for Data Breaches Occurring in Account Linkage. 5(6), 4543–4550.

Perkasa, J., & Neltje, J. (2022). Legal Liability of Marketplace Companies Against Leaking of User Data Due to Third Party Breaking According to Law Number 8 of 1999 Concerning Consumer Protection ( Case Example : Tokopedia User Data Leaking in 2020 ). 655(8), 606–614.

Politik, A. J., Humaniora, H., Jl, A., Utara, A., & Jeruk, K. (2025). Tanggung Jawab Hukum Pinjaman Online terhadap Penyebaran Data Nasabah secara Ilegal nasabah secara ilegal oleh oknum penyelenggara pinjaman online , baik yang berizin maupun perlindungan hukum terhadap data pribadi di Indonesia . teknologi digital turut memengaruhi efektivitas perlindungan terhadap data pribadi masyarakat . 3(April).

Puspita, R., Putri, C., & Masriani, Y. T. (2025). Between Notarial Formality and Digital Innovation : A Legal Inquiry into Bilingual Electronic Agreements Rizky Puspita Cahyaning Putri , Yulies Tiena Masriani *. 6(June), 1673–1684. https://doi.org/10.47857/irjms.2025.v06i04.06290

Roselin, S., Rizqy, M., Putra, S., Roselin, S., Rizqy, M., & Putra, S. (2025). Personal Data Subject Rights Protection : A Comparative Study Between Indonesian PDP Law And the UK Data Protection Act Without adequate protection , people ’ s personal data can be misused . 6 The study by Buckley analyzes GDPR implementation challenges across European countries , finding that while the regulation provides comprehensive protection , enforcement. 8(1), 45–46.

Setyawan, F. R., Fajrin, Y. A., & Prasetyo, S. N. (2024). Preventive Legal Protection Against Leaks Consumer Data by Company Negligence Financial Technology. 2024, 374–383. https://doi.org/10.18502/kss.v8i21.14745

Sh, A., & Younes. (2019). Passive Violation of Consumers’ Privacy Rights on the Internet in the Age of Emerging Data Capital. Journal of Content, Community and Communication. https://doi.org/10.31620/jccc.12.19/14

Sitanggang, V., Timomor, A., & Tuawaidan, A. N. (2025). KAJIAN HUKUM PERLINDUNGAN DATA PRIBADI NASABAH DALAM SISTEM MOBILE BANKING DI INDONESIA. Civilia: Jurnal Kajian Hukum Dan Pendidikan Kewarganegaraan, 4(1), 124–132.

Sulistiyono, A. (2022). Legal Protection Against Leakage of Traveloka Consumer Personal Data by the Company. 394–399.

Tektona, R. I. (2024). LEGAL IMPLICATIONS OF CONSUMER PERSONAL DATA. 17(1), 43–63.

Zhu, F., & Song, Z. (2022). Systematic Regulation of Personal Information Rights in the Era of Big Data. https://doi.org/10.1177/21582440211067529

Published
2026-04-13