Perancangan Denah Visual Terminal Kedatangan Untuk Menunjang Efektivitas Wayfinding di Bandar Udara Internasional Yogyakarta

  • Naufal Naufal Politeknik Penerbangan Indonesia Curug, Indonesia
  • Sundoro Politeknik Penerbangan Indonesia Curug, Indonesia
  • Rini Sadiatmi Politeknik Penerbangan Indonesia Curug, Indonesia
DOI: https://doi.org/10.37567/cbjis.v8i1.5594
Keywords: Wayfinding, Denah Visual, Terminal Kedatangan, Bandar Udara, Desain Berbasis Pengguna

Abstract

Bandar Udara Internasional Yogyakarta mencatat total pergerakan penumpang sebanyak 4.048.647 orang sepanjang tahun 2025. Tingginya volume penumpang tersebut menuntut tersedianya sistem navigasi terminal yang baik, namun berdasarkan observasi lapangan selama pelaksanaan On the Job Training (OJT), masih ditemukan sejumlah penumpang yang mengalami kebingungan dalam menemukan fasilitas di area terminal kedatangan. Penelitian ini bertujuan untuk menganalisis kondisi eksisting sistem penunjuk arah, menilai efektivitasnya dalam mendukung navigasi penumpang, serta merancang purwarupa denah visual sebagai media pendukung wayfinding di terminal kedatangan. Penelitian menggunakan metode Research and Development (R&D) dengan model Design and Development Research (DDR) menurut (Richey & Klein, 2014), melalui empat tahapan yaitu analisis kebutuhan, perancangan, pengembangan purwarupa, dan evaluasi. Pendekatan User-Centered Design (UCD) diterapkan dalam proses perancangan, sedangkan pengumpulan data dilakukan melalui observasi, wawancara dengan petugas AVSEC, dan validasi ahli. Hasil penelitian menunjukkan bahwa sistem penunjuk arah yang ada belum sepenuhnya optimal, dengan permasalahan utama pada aspek visibilitas, kejelasan informasi, konsistensi desain, dan beban kognitif penumpang. Purwarupa denah visual yang dirancang telah mendapatkan penilaian layak dari dua validator ahli praktisi dan akademisi, sehingga dapat direkomendasikan sebagai media pendukung navigasi penumpang di terminal kedatangan.

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Published
2026-09-05
How to Cite
Naufal, N., Sundoro, & Sadiatmi, R. (2026). Perancangan Denah Visual Terminal Kedatangan Untuk Menunjang Efektivitas Wayfinding di Bandar Udara Internasional Yogyakarta. CBJIS: Cross-Border Journal of Islamic Studies, 8(1), 90-97. https://doi.org/10.37567/cbjis.v8i1.5594
Issue
Vol. 8 No. 1 (2026): Juni
Section
Articles

Copyright (c) 2026 Naufal Naufal, Sundoro, Rini Sadiatmi

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